RDX T6 MMA SPARRING GLOVES

Shipping Countries: United States (US)

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Shipping Policy

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Shipping Policy for Street Jitsu Justin

At Street Jitsu Justin, we strive to provide a seamless shopping experience. This shipping policy outlines important details regarding how we handle the delivery of products purchased through our online store on the multi-vendor platform.

Processing Times

• Order Processing: All orders are processed within 2-3 business days after payment is received. Please note that orders are not shipped on weekends or holidays.
• Custom or Personalized Orders: For custom or personalized items, processing may take longer. In such cases, processing times will be specified on the product page.
• Order Confirmation: Once your order is processed, you will receive an email with tracking details.

Shipping Options & Delivery Times

Delivery times are estimates and may vary based on location, shipping carrier delays, or external factors beyond our control (e.g., weather conditions, holiday traffic, etc.).

Shipping Fees

Shipping charges are calculated at checkout based on the shipping method selected, the size and weight of the item(s), and the shipping destination. You will be shown the total shipping cost before completing your order.

Shipment Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

Shipping Restrictions

• Domestic Orders: We currently ship throughout the Continental United States. If you reside in a remote area, delivery times may be extended.
• International Orders: We do not ship internationally at this time.

Damaged or Lost Items

We ensure that all products are packaged securely to minimize damage during transit. However, in the unlikely event your item arrives damaged:
• Please contact us within 48 hours of receiving your order with photos of the damage.
• We will work with you to resolve the issue and provide either a replacement or a refund.

If your order is lost during shipment, please contact us as soon as possible, and we will work with the carrier to locate your order.

Order Changes & Cancellations

• Order Changes: If you need to make any changes to your shipping address or order details, please contact us immediately at sales@streetjitsujustin.com. We will do our best to accommodate changes before the order is shipped.
• Cancellations: Orders can be canceled within 24 hours of placing the order. After this time, we may not be able to cancel as the order might already be in process.

Returns & Refunds

For information on how to return products and request refunds, please refer to our Returns & Refunds Policy.

Contact Us

If you have any questions about shipping, please feel free to contact us at:
• Email: sales@streetjitsujustin.com

Thank you for choosing Street Jitsu Justin for your martial arts gear and equipment!

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Refund Policy

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Refund Policy for Street Jitsu Justin

At Street Jitsu Justin, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to assist you with returns, exchanges, and refunds. Please read through our refund policy carefully to understand your rights and our processes.

Eligibility for Refunds

We accept returns and offer refunds on eligible products under the following conditions:
• Time Frame: You can request a return or refund within 30 days of receiving your order.
• Condition of Products: Items must be unused, unwashed, and in their original packaging with all tags attached.
• Non-Returnable Items: Customized or personalized items, final sale items, and opened consumables (e.g., supplements, drinks) are not eligible for returns or refunds unless they arrive damaged or defective.

How to Request a Refund

If you would like to initiate a refund, please follow these steps:
1. Contact Us: Email us at sales@streetjitsujustin.com with your order number, the item(s) you wish to return, and the reason for the return.
2. Approval: Once we receive your request, we will review it and respond within 2-3 business days. If approved, we will provide return shipping instructions.
3. Return Shipping: You are responsible for covering the cost of return shipping unless the item was damaged or incorrect upon delivery. We recommend using a trackable shipping service to ensure safe delivery.

Damaged or Defective Items

If your order arrives damaged or defective:
• Contact us within 48 hours of receiving your package with photos of the damage or defect.
• We will work with you to either replace the damaged item or provide a full refund, including any shipping costs associated with returning the item.

Processing of Refunds

• Inspection: Once we receive your returned item, we will inspect it to ensure it meets the return criteria (unused, original condition, etc.).
• Approval: If the return is approved, we will process your refund within 7-10 business days of receiving the item.
• Refund Method: Refunds will be issued back to the original method of payment (credit card, PayPal, etc.). Please note that depending on your payment provider, it may take additional time for the refund to appear on your account.

Exchanges

If you would like to exchange an item for a different size, color, or product:
• Contact us at sales@streetjitsujustin.com within 30 days of receiving your order.
• Once the return of the original item is approved and received, we will ship out the new item.

Order Cancellations

• Orders can be canceled for a full refund within 24 hours of placing the order. If the order has already been processed or shipped, the cancellation may not be possible, and you will need to follow the return procedure after receiving the item.

Late or Missing Refunds

If you haven’t received your refund after the processing period:
1. Check your bank account or credit card statement.
2. Contact your credit card company or bank; processing times vary.
3. If you’ve done this and still have not received your refund, please contact us at sales@streetjitsujustin.com.

International Returns

For international orders:
• The buyer is responsible for return shipping fees, customs duties, or taxes associated with returning items unless the product arrived damaged or defective.
• Refunds for international returns will be processed once the item is received and inspected.

Final Sale Items

Please note that items marked "Final Sale" cannot be returned or refunded unless they arrive damaged or defective.

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Thank you for shopping Street Jitsu Justin on the FIGHTsupplySHOP! If you have any questions about our refund policy, don’t hesitate to contact us at sale@streetjitsujustin.com.